Get in Touch With Us

Got a question about how we compare sweepstakes casinos, or noticed something on the site that needs a second look? This page covers how to reach us and what you can expect once you do.

How to Reach Our Team

Email is the best way to get in touch. We read every message and aim to reply within two working days. Send your note to [email protected] and, if possible, tell us upfront what it's about — that helps us route your message to the right person and answer faster.

What We Can Help With

restsharp.org exists to help readers compare sweepstakes and social casinos, particularly on how quickly they process Sweepstakes Coins redemptions. We're happy to hear from you on any of the following:

• Questions about how the sweepstakes model works — If the difference between Gold Coins and Sweepstakes Coins, or how prize redemption works, isn't clear from our pages, ask us to explain it further.
• Corrections — Sweepstakes casinos change their welcome offers, eligible states, and redemption terms often. If you spot something on restsharp.org that looks outdated or doesn't match what an operator currently publishes, please tell us — we rely on reader flags as much as our own checks.
• Content suggestions — If there's a topic around social casino play, redemption times, or state eligibility you'd like us to cover in more depth, let us know.
• Partnership or editorial enquiries — If you represent an operator or a media contact and want to discuss working with us, introduce yourself and outline what you have in mind. Note that any commercial relationship never determines how an operator is ranked on this site.
• General site feedback — Anything that made your visit harder than it should have been, from broken links to confusing wording, is worth reporting.

Before You Write In About a Specific Site

If your question relates to a redemption delay, a locked account, identity verification, or a bonus that didn't apply as expected, we'd still like to hear about it for research purposes, but we can't act on your behalf with the operator. For account-specific issues — such as a stuck withdrawal, a KYC document request, or a welcome offer dispute — the fastest route is always the operator's own support channel, since they hold your account details and can act on them directly. We can, however, use patterns we hear about (recurring verification delays, changed redemption thresholds, states dropped from eligibility lists) to update our reviews and comparisons.

What Happens After You Send a Message

A real person reads and answers every message we receive; we don't rely on automated replies to close out enquiries. Our usual target is a response within two working days, though this can stretch slightly during busier periods. If your message needs more research — for example, checking an operator's current state eligibility list — we'll say so rather than guess.

A Note on Accuracy and Responsible Play

Sweepstakes casino terms — eligible states, redemption minimums, verification steps, promotional offers — change frequently, and availability varies by state; some jurisdictions restrict or prohibit this model entirely, and operators decide for themselves which states they serve. We aim to keep our comparisons current, but we always recommend checking an operator's own terms and your state's rules before signing up or requesting a redemption. If you or someone you know is struggling with gaming habits, please mention this when you contact us and we'll point you toward appropriate support resources. For readers researching options outside the US market, our page on trusted non-GamStop casinos in the UK may also be useful.

Thank you for taking the time to read this far. Whether it's a quick question or detailed feedback, we're glad to hear from you.